Product Return & Refund Policy | Vervado
Vervado | Aditya Shaw Group - Return & Refund Policy
At Vervado | Aditya Shaw Group, we strive to ensure that you are fully satisfied with your purchase. Please read our return and refund policy carefully:
Return Window:
- Products can be returned within 7 days of delivery.
- Returns requested after 7 days will not be accepted.
Eligibility for Return:
- Returns are accepted only if the product is damaged or defective.
- If the product is damaged or defective, you may choose either a replacement/exchange or a refund.
Non-Returnable Items:
- Products in perfect condition or used items cannot be returned.
How to Request a Return:
- Contact our support team within 7 days of delivery with your order number and details of the damage.
- Email us at vervado.in@gmail.com or call +91 7980868639.
- We will guide you through the return/exchange process.
Refunds:
- For eligible damaged or defective products, we offer a refund or exchange, as per customer preference.
- Approved refunds will be processed to the original payment method within 5-7 business days.
Company Details:
- Business Name: Vervado | Aditya Shaw Group
- Owner: Aditya Shaw
- Address: 19 Sovan Chowdhury Lane, Salkia, Howrah – 711106, West Bengal, India
Important Note:
- Please inspect your product carefully upon delivery.
- Returns beyond 7 days or for non-damaged items will not be entertained.